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In order for the DashCam to be operational, it requires a 3.7V DC adapter with power running through to be connected at all times. If mounted in a car, the camera will start up when the engine is started.   When the DashCam is operational,…

The DashCam will power off when the engine is turned off when mounted in a car. You can alternatively pull the DC adapter out to switch off the camera and stop recording.   Still having issues? Contact Support Here

If you are using the camera for the first time, please ensure that a blank memory card is inserted before use.   Next insert the Power adapter and the Camera should automatically startup. The Cameras LED will light up GREEN initially to indicate that the…

The DashCam Wi-Fi has different LED Lights which indicate different functions found within the camera.   GREEN LED: Camera is in standby mode and ready to be used. RED LED: Camera is recording if being operated. PURPLE LED: Event Recording has begun. GREEN Wi-Fi LED:…

Wi-Fi is only available with our “DashCam Wi-Fi” model Our regular DashCam is not compatible with mobile devices.   DashCam App is currently available on both iOS & Android Platforms and can be downloaded from the relevant store by searching for “iON DashCam”   Once…

Head over to the Downloads Section of our website to download the latest Firmware for your Camera.   PC: -Insert your memory card and power your iON product. -Connect to your PC using the USB cable provided with your product. -Open your device in the…

Please ensure that you are using the cable provided to connect to your PC/Mac.   In order for your camera to connect, you must have a memory card inserted into the MicroSD port. Please ensure that you are using Memory Card Class 6 or above…

All our manuals are available for download from our User Manual Section.   Still having issues? Contact Support Here

If you are unable to play back your videos it may be due to your media player being out of date.   We recommend using VLC media player for movie playback as this supports all types of files. You can download this software for free…

Please ensure that the Camera Is fully charged and is switched on.   When Powered On: Tap once on the Shutter button on the top of the camera. The Camera will make a shutter noise and the LED will blink to indicate that a photo…